Shipping Policy

Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You'll receive a confirmation email with tracking information as soon as your odder ships. 

Shipping Times
Once dispatched, orders typically take 7-12 business days depending on your location. Customers in major metropolitan areas often receive their orders on the faster end of this range, while more remote locations may take a bit longer due to local carrier logistics.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order. Any applicable rates will be displayed before you complete your purchase.

Order Tracking
As soon as your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's progress. Please allow 24-48 hours after dispatch for tracking information to update, as carriers may take some time to scan the package into their system.

Delays and Exceptions
While we do our best to meet the estimated delivery windows above, delays can occasionally happen due to factors outside our control, including customs processing, extreme weather, high shipping volume, or carrier disruptions. If your order is significantly delayed beyond the stated timeframe, please reach out to us and our support team will help track down your package or explore next steps.

Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to update it before dispatch.

Questions?
If you have any questions or concerns about your shipment, our customer support team is here to help. Simply reach out through our contact page and we'll respond within 24-48 hours.